Summary
PlayStationgamers aren’t happy after discovering a huge flaw in the popular PS Stars loyalty program. The program was launched in 2022 and allowsPlayStationusers to earn points by purchasing games and completing special challenges, these points can then be spent on digital collectibles, select games, or even vouchers for the PlayStation Store. Unfortunately, there’s a slight flaw with the program’s challenges that has left the community disappointed.
PS Stars (which is a separate service not to be confused withSony’s lucrative PlayStation Plus subscription) is loved by gamers, mainly because it allows users to earn PlayStation Store vouchers at no additional cost. However, it has found itself at the center of controversy quite a few times since its launch in 2022. The first issue reared its head back in June when the service mysteriously went offline for several weeks. Sony offered no explanation for the outage and did not offer users any sort of gift for the inconvenience, which led to some disgruntled players.
PlayStation Users Aren’t Happy With PS Stars Challenges
In a new post on the PlayStation Stars subreddit, user Superchronicultra has pointed out a big flaw with the program. The post, which can be viewed below, includes a screenshot of the Stars section ofthe PlayStation Appwith a challenge offering players 200 points to purchaseGran Turismo 7, The Last of Us Part I,andCrash Bandicoot N. Sane Trilogy. The problem is, that players who already own these games are unable to complete the challenge and earn the points, which some users believe isn’t very fair.
The decision to not reward players who have already purchased these games appears to be a divisive one. Some users, such asGeneral-Football-512, say that “it should count if you at least have the games digitally,” whileFmg467reminded other users that PS Stars is a program “designed to make you have unhealthy spending habits.” Unfortunately, this isn’t the first time that Sony’s loyalty program has disappointed players. Back in August,PlayStation Stars announced some controversial changes to its terms of service, confirming that it would be shortening the expiration date of points from 24 months to 12 months, while also preventing users from earning points from PS Plus subscriptions, with the latter coming into effect from Jul 16, 2025.
One of the main features that entice users to PS Stars is the ability to spend their points on vouchers for the PlayStation Store. But fans were left baffled back in October when Sonysuddenly removed the store credit option from PS Stars. Fans were quick to blast the company for the decision, with some even stating that they would no longer be using the service. Thankfully, the option suddenly began appearing again just a few weeks later, but Sony appears to have dwindled the options down to just one $5 reward.
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